Tuesday, September 28, 2010

Siya and her Stories

Purwa - Today is your show, may be Shaimak will be there, are you nervous?
Siya - What is nervous?
Purwa - When something happens in your stomach, when you play with your hands very often, when you shiver, when you say the same thing atleast 10 times....

...After the show.....

Purwa - Were you Nervous?
Siya - No, I was not, Shaimak was, he said "Music" atleast 100 times.

Siya and her Stories

Purwa - Today is your show, may be Shaimak will be there, are you nervous?
Siya - What is nervous?
Purwa - When something happens in your stomach, when you play with your hands very often, when you shiver, when you say the same thing atleast 10 times....

...After the show.....

Purwa - Were you Nervous?
Siya - No, I was not, Shaimak was, he said "Music" atleast 100 times.

Sunday, September 19, 2010

When to Delegate?

When to Delegate

It is very important to understand when to delegate. Delegation should not be understood as merely getting the task off the plate. And it is not that one should always be delegating whatever is given to him. Delegation helps everyone when done appropriately, however that does not mean that you can delegate just anything. There are five key questions you need to ask yourself to determine if delegation is appropriate:
1) Is there someone else who has (or can be given) the necessary information or expertise to complete the task?
2) Does the task provide an opportunity to grow and develop another person's skills?
3) Is this a task that will recur, in a similar form, in the future?
4) Do you have enough time to delegate the job effectively? (You'll need to train people adequately, answer questions, check progress, and manage any rework that is necessary.)
5) Is this a task that you should delegate? Tasks critical for long-term success (for example, recruiting the right people for your team) genuinely do need your attention.

If you can answer "yes" to at least some of the above questions for a job, then it could well be worth delegating it.

Other factors that contribute to this include:
- The project's timelines/deadlines.
- How much time is there available to do the job?
- Is there time to redo the job if it's not done properly the first time?
- What are the consequences of not completing the job on time?
- Your expectations or goals for the project or task, including:
- How important is it that the results are of the highest possible quality?
- Is an "adequate" result good enough?
- How much would failure really matter?
- How much would failure impact other things?

That being said, having all these conditions present is no guarantee that the delegated task will be completed successfully either. You also need to consider to whom you will delegate the task, and how you will do it.

Tomorrow - Who and how - Delegate a task

Friday, September 17, 2010

Delegation - Using the power of other people's help

Even "Super-You" needs help and support. There is no shame in asking for assistance. Push aside the pride and show respect for the talent others can bring to the table.

Get in the leadership fast lane!

If you work on your own, there’s only a limited amount that you can do, however hard you work. You can only work so many hours in a day. There are only so many tasks you can complete in these hours. There are only so many people you can help by doing these tasks. And, because the number of people you can help is limited, your success is limited. However, if you’re good at your job, people will want much more than this from you. This can lead to a real sense of pressure and work overload: You can’t do everything that everyone wants, and this can leave you stressed, unhappy, and feeling that you’re letting people down.

On the positive side, however, you’re being given a tremendous opportunity if you can find a way around this limitation. If you can realize this opportunity, you can be genuinely successful!

One of the most common ways of overcoming this limitation is to learn how to delegate your work to other people. If you do this well, you can quickly build a strong and successful team of people, well able to meet the demands that others place.

This is why delegation is such an important skill, and is one that you absolutely have to learn!

To figure out how to delegate properly, it’s important to understand why people avoid it. Quite simply, people don’t delegate because it takes a lot of up-front effort.

After all, which is easier: designing and writing content for a brochure that promotes a new service you helped spearhead, or having other members of your team do it? You know the content inside and out. You can spew benefit statements in your sleep. It would be relatively straightforward for you to sit down and write it. It would even be fun! The question is, “Would it be a good use of your time?”

While on the surface it’s easier to do it yourself than explain the strategy behind the brochure to someone else, there are two key reasons that mean that it’s probably better to delegate the task to someone else:

First, if you have the ability to spearhead a new campaign, the chances are that your skills are better used further developing the strategy, and perhaps coming up with other new ideas. By doing the work yourself, you’re failing to make best use of your time.

Second, by meaningfully involving other people in the project, you develop those people’s skills and abilities. This means that next time a similar project comes along, you can delegate the task with a high degree of confidence that it will be done well, with much less involvement from you.

Delegation allows you to make the best use of your time and skills, and it helps other people in the team grow and develop to reach their full potential in the organization.

Tomorrow: When to Delegate?

Sunday, September 5, 2010

Teacher's Day

Following is the Full text of the Indian President's ( A.P.J. ABDUL KALAM ) address on the eve of Teachers' Day in India , 2003.


Dear listeners of All India Radio and teachers, my greetings to all of you.

I am talking to you on the special occasion of Teachers' Day. On this day, we gratefully remember the great educationist Dr Sarvepalli Radhakrishnan, whose dream was that "Teachers should be the best minds in the country". Hence, Teachers' Day is very important for all our people, for our students and even for all the parents, as the teachers lay the foundation for creating enlightened citizens for the nation. On this day, I would like to recall three teachers who helped me in shaping my life.

To begin with I am going to talk to you about my father Janab Avul Pakir Jainulabdeen, as a teacher. My father taught me a great lesson when I was a young boy. What was that lesson? It was just after India got Independence. At that time Panchayat board elections took place at Rameswaram. My father was elected Panchayat Board member and on the same day he was also elected the president of the Rameswaram Panchayat Board. Rameswaram Island was a beautiful place with 30,000 populations. At that time they elected my father as Panchayat Board president not because he belonged to a particular religion or a particular caste or spoke a particular language or for his economic status. He was elected only on the basis of his nobility of mind and for being a good human being. Dear listeners, I would like to narrate one incident that took place on the day he was elected president of the Panchayat Board.

I was at that time studying in school. Those days we did not have electricity and we used to study under ration kerosene lamps. I was reading the lessons loudly and I heard a knock at the door. We never used to lock the door in Rameswaram in those days. Somebody opened the door, came in and asked me where my father was? I told him that father had gone for the evening namaz. Then he said, I have brought something for him, can I keep it here? Since my father had gone for namaz, I shouted for my mother to get her permission to receive the item. Since she was also on the namaz there was no response. I asked the person to leave the item on the cot. After that I continued my studies.

I used to learn by reading aloud in my younger days. I was reading loud and fully concentrating on my studies. At that time my father came in and saw a tambalum kept in the cot. He asked me "What is this? Who has given that?" I told him, "Somebody came and has kept this for you". He opened the cover of the tambalum and found there was a costly dhoti, angawastram, some fruits and some sweets and he could see the slip that the person had left behind. I was the youngest child of my father, he really loved me and I also loved him a lot. He was upset at the sight of the tambalum and gifts.

That was the first time I saw him very angry and also that was the first time I had got a thorough beating from him. I got frightened and started weeping. My mother embraced and consoled me. Then my father came and touched my shoulder lovingly with affection and advised me not to receive any gift without his permission. He quoted an Islamic Hadith, which states that, "When the Almighty appoints a person to a position, He takes care of his provision. If a person takes anything beyond that, it is an illegal gain." Then he told me that it is not a good habit. A gift is always accompanied by some purpose and a gift is a dangerous thing. It is like touching a snake and getting the poison in turn. This lesson stands out always in my mind even when I am in my seventies. This incident, taught me a very valuable lesson for my life. It is deeply embedded in my mind.

I would like also to mention the writings in Manu Smriti which states that "By accepting gifts the divine light in the person gets extinguished". Manu warns every individual against accepting gifts for the reason that it places the acceptor under an obligation in favour of the person who gave the gift and ultimately it results in making a person to do things which are not permitted according to law.

I am sharing this thought, with all of you, particularly the young ones, do not be carried away by any gift which comes with a purpose and through which one loses his personality greatly. Do you think, you can follow this in your life? I will be very happy if you can practice this sincerely.

When I think of my second teacher, I am reminded of my childhood days when I was studying in 8th class at the age of 13. I had a teacher, Shri Siva Subramania Iyer. He was one of the very good teachers in our school. All of us loved to attend his class and hear him. One day he was teaching about a bird's flight. He drew a diagram of a bird on the blackboard depicting the wings, tail and the body structure with the head. He explained how birds create the lift and fly. He also explained to us how they change direction while flying. For nearly 25 minutes he gave the lecture with various information such as lift, drag, how the birds fly in a formation of 10, 20 or 30. At the end of the class, he wanted to know whether we understood how birds fly. I said, I did not understand. When I said this, the teacher asked the other students whether they understood or not. Many students said that they also did not understand. He did not get upset by our response since he was a committed teacher.

Our teacher said that he would take all of us to the sea shore. That evening the whole class was at the sea shore of Rameswaram. We enjoyed the roaring sea waves knocking at the sandy hills in the pleasant evening. Birds were flying with sweet chirping voice. He showed the sea birds in formations of 10 to 20 numbers. We saw the marvellous formations of birds with a purpose and we were all amazed. He showed us the birds and asked us to see that when the birds fly, what they looked like. We saw the wings flapping. He asked us to look at the tail portion with the combination of flapping wings and twisting tail. We noticed closely and found that the birds in that condition flew in the direction they desired. Then he asked us a question, "Where the engine is and how it is powered"?

The bird is powered by its own life and the motivation of what it wants. All these things were explained to us within fifteen minutes. We all understood the dynamics from this practical example. How nice it was. Our teacher was a great teacher; he could give us a theoretical lesson coupled with a live practical example available in nature. This is real teaching. I am sure many of the teachers in schools and colleges will follow this example.

For me, it was not merely an understanding of how a bird flies. The bird's flight entered into me and created a special feeling. From that evening, I thought that my future study has to be with reference to flight and flight systems. I am saying this because my teacher's teaching and the event that I witnessed decided my future career.Then one evening after the classes, I asked the teacher, "Sir, please tell me, how to progress further in learning all about flight." He patiently explained to me that I should complete 8th class, and then go to high school, and then I should go to engineering college that may lead to education on flight. If I complete all my education with excellence, I might do something connected with flight sciences. This advice and the bird flying exercise given by my teacher, really gave me a goal and a mission for my life. When I went to college, I took physics. When I went to engineering in Madras Institute of Technology, I took aeronautical engineering.

Thus my life was transformed as a rocket engineer, aerospace engineer and technologist. That one incident of my teacher teaching the lesson, showing the visual live example proved to be a turning point in my life which eventually shaped my profession.

A student during his school life upto 10+2 spends 25,000 hours in the school campus. His life is, more influenced by the teachers and the school environment. Therefore, the school must have the best of teachers with ability to, teach and love teaching and build moral qualities. Teachers should become role models. Similarly, the student must be alert to build himself with best of qualities and to get ignited with a vision for his or her future life.

I would like to share with you another experience with my teacher Prof. Satish Dhawan. First, I worked in Delhi with the Ministry of Defence. Later I joined the Defence Research and Development Organisation (DRDO) in 1958 at the Aeronautical Development Establishment at Bangalore. There with the advice of the Director, I took up the development of hovercraft. Hovercraft design needed the development of a ducted contra-rotating propeller for creating a smooth flow balancing the torques. I did not know how to design a contra-rotating propeller though I knew how to design a conventional propeller. Some of my friends told me that I could approach Prof. Satish Dhawan of the Indian Institute of Science, who was well known for his aeronautical research, for help.

I took permission from my Director Dr Mediratta and went to Prof Dhawan who was sitting in a small room in the Indian Institute of Science with a lot of books in the background and a blackboard on the wall. Prof Dhawan asked me what the problem was that I wanted to discuss. I explained the problem.. He told me that it was really a challenging task and he would teach me the design if I attended his classes in IISc between 2 pm to 3 pm on all Saturdays for the next six weeks.

He was a visionary teacher. He prepared the schedule for the entire course and wrote it on the black board. He also gave me the reference material and books I should read before I start attending the course. I considered, this as a great opportunity and I started attending the discussion and started meeting him regularly. Before commencing each meeting, he would ask critical questions and assess my understanding of the subject. That was for the first time that I realized how a good teacher prepares himself for teaching with meticulous planning and prepares the student for acquisition of knowledge. This process continued for the next six weeks. I got the capability for designing the contra-rotating propeller. Prof Dhawan told me that I was ready for developing the contra-rotating propeller for a given hovercraft configuration. That was the time I realized that Prof Dhawan was not only a teacher but also a fantastic development engineer of aeronautical systems.

Later during the critical phases of testing, Prof Dhawan was with me to witness the test and find solutions to the problems. After reaching the smooth test phase, the contra-rotating propeller went through 50 hours of continuous testing. Prof Dhawan witnessed the test himself and congratulated me. That was a great day for me when I saw the contra rotating propeller designed by my team performing to the mission requirement in the hovercraft. However, at that time, I did not realize that Prof Dhawan would become chairman, ISRO and that I would get the opportunity to work with him as a project director in the development of the satellite launch vehicle SLV-3 for injecting the Rohini satellite into the orbit. Nature has its own way to link the student's dream and real life later.

This was the first design in my career which gave me the confidence to design many complex aerospace systems in future. The hovercraft could fly just above the ground level carrying two passengers. I was the first pilot for this hovercraft and I could control and maneuver the vehicle in any direction. Through this project I learnt the techniques of designing and developing the contra-rotating propeller. Above all, I learnt that in a project, problems will always crop up; we should not allow problems to be our masters but we should defeat the problems. Then successes will sparkle.

The three teachers in my life; what did they give me? In an integrated way it can be said, that any enlightened human being can be created by three unique characteristics. One is moral value system. That I got from my father the hard way. Secondly, the teacher becoming a role model. Not only does the student learn, but the teacher shapes his life with great dreams and aims. Finally, the education and learning process has to culminate in the creation of professional capability leading to confidence and will power to make a design, to make a product, to make a system, bravely combating many problems. What a fortune and blessing I had from my three teachers.

Among the listeners, there may be many parents, many teachers and a large number of students. Every one of us in this planet creates a page in human history irrespective of who he/she is. I realize my experience is a small dot in human life, but that dot has a life and light. This light, let it light many lamps.

My best wishes to all of you on this occasion of Teachers' Day. Thank you.

Tuesday, August 17, 2010

Irrational Thinking

One of the biggest problems we have is the tendency for our mind to think in an irrational / unbalanced way. We see issues and other people through a clouded and fuzzy perspective. This judgment leads us to many problems, not least it makes life more stressful and depressing. These are a few perspectives which are misleading like:

Jumping to conclusions
Often we jump to conclusions on a small fraction of evidence. It does happen many a times in professional life when someone does not reply to your emails, we then project our own thoughts as to why this is. The mind creates a powerful scenario which we come to believe. Yet, our mental projections are often far from reality. To make things worse we often jump to conclusions in a negative way. The mind is suspicious of others’ intentions and we definitely create problems for ourselves by doubting our friends and relatives. We have to be very wary of jumping to conclusions; at the very least we should remind ourself our conclusion is likely to be wrong.

There are never shades of grey
We often come to see the world in black and white terms – either we are a total success or failure. Other people are either friends or enemies. The problem is that one small mistake can make us feel a total failure. For example, we say one wrong thing so then assume we have messed up a relationship with someone. On the other hand a small success can bloat us with pride. Life is never so clear cut; we have to avoid both the depths of despair and heights of vainglory. Rather than seeing ourselves as a total failure just see mistakes as stepping stones on the path to self-development.

Emotional thinking
Emotions are fleeting. Anger comes and goes. Fear comes and goes. Our emotional state is unreliable guide to the truth of an issue. Many times we are relieved we don’t act out of impulsive anger. To really understand a situation, we have to see it without the cloud of emotion. Take time to see beyond a misleading emotion.

These ways of looking at life all share a common theme – it is easy to gain an unbalanced look at life. When we look at problems through a certain filter it is inevitable that we create problems and have poor perception. To deal with this problem we need to avoid jumping to conclusions and be wary of our initial judgments.

Blaming other People for own Faults.
Often we sit in judgement on other people, but, if we were honest we would realise many of their faults we too share. We are not judging out of compassion but out of a sense of self-importance. The worst thing is when we do something wrong but seek to pass the blame onto other people – If only other people had done the right thing we would been fine. This is just our clever mind justify its wrong actions. But, with this attitude we will just continue doing the wrong thing and create more problems. We have to be honest with ourselves.

Before acting we need to test our state of mind.

Wednesday, August 11, 2010

Netcore - Turning Point in my career

The turning point in career came when I realized that all I wanted to know about Mobile VAS, team building, team dynamics, management, talent management, doing business was already out there. All I had to do was read it or listen to it. I then started to invest in myself and then never stopped. Netcore made me realize this and really thankful to them for providing me this opportunity. Also, as I was investing in myself, I realized that it was not only benefiting me but also the organization in many ways. So, it is not only personal interest but also in the interest of the organization. This kept me moving on and moving on really at a pace which I am happy with eventually because I could see myself contributing to the overall development of the company. I was not wrong when I said in my exit interview that "This company helped me in framing and developing my personality".

How did I start to invest in myself?
The first step I took was training. Be it in my office or in my college. At least one session of training every week was my target and achieved it well. Training gave me the confidence to stand and speak in front of a group, answer all kind of possible questions that come up, gave me a different perspective to look at a problem and the most important aspect was made me a very detail-oriented person. I am sure each one of you understand how did this benefit Netcore.

The second step I took was reading. I decided to read at least two books per week and also all that I can cover over the internet. Which means I decided to read up at least 2hrs per day. Reading made sure that I could be a part of any conversation and contribute to the same. It also made sure that when I speak, people will listen because there would surely be something interesting coming up.

The third step I took was decided to make my team my strength. I always feel that whatever I achieved, I would not have if my team was not there with me. Making a strong team helped me in sharpening my people management skills and enhancing my leadership skills.

The fourth step I took was decided to network and meet people. This helped me to build relationships and moreover market myself. It gave me the confidence that I could market myself in a more finished manner as I know how opinions are formed, what impression do people take away when they meet me, etc. This just made me work on myself.

The fifth step I took was decided to carry a attitude of "always in love with myself" and "fun-loving". In fact this is who I am, all I am trying to say is decide to surface it in office environment. Only reason was enhance my ability to take stress/pressure of any kind be it personally or professionally. I can always smile and be happy and make others happy too gave me the extra strength to go beyond what I can. I defined new boundaries for myself.

The sixth step I took was decided to scream for help at right time :-), what I meant is escalate the issue if I cannot manage it at the right time. There is no harm at all in saying "You don't know or you cannot handle or you are not capable of handling a task." But surely there is a harm when you say you do not have the attitude of learning the same. In fact, it gets more interesting when you think of it like this. If on daily basis, I don't know at least one thing, it means I learn at least one new thing everyday which means 365 new things every year and go on year on year. Wow!

There were of course many other tasks that I did but today when I look back, it was this that made me different. Thanks to my COO and MD who always encouraged me and made me what I am today. Thanks again!